Project Leader/Business Analyst – Consultant

San Diego, CA

About the Job

120VC is currently looking for ­­­­Project Leader/Business Analyst. For this role, you will you will play a hybrid role across a number of Products and complex Programs and Agile coach for the Product Teams you work with. In this role, the PM / BA will work closely with a project team from a third-party vendor to co-lead the implementation of its Contact Center solution to multiple departments.

Who You Are:

  • Bachelor’s degree in Computer Science or related discipline
  • Combination of education and highly relevant work experience will be considered
  • Formal project management qualifications preferred but not essential
  • Experience project managing telephony and UCaaS (Unified communications as a service) projects highly desirable
  • Experience with Ring Central cloud-based solutions highly desirable
  • 4+ years of experience managing programs/projects in matrixed Agile software development cultures with
    • Experience in top tier modern cloud-based software development environments
    • Practical experience and working knowledge of full cycle DevOps teams
    • Strong understanding of the software development lifecycle, familiarity with Agile software development tools such as Jira
    • Experience in all phases of the software/project lifecycle, interfacing both with technical teams and business users spanning multiple geographies
  • Experience with data dictionaries and data mapping will be essential for facilitating the anticipated data migrations and system integrations
  • Excellent interpersonal, written and oral communication skills
  • Outstanding time management and organization skills
  • Adept in problem-solving and resolving conflict
  • Experience working with medical devices or a regulated environment is a plus but not essential

The Role:

  • You will be responsible for project management of cross-cutting programs in a Software Development environment
  • You will be responsible for project managing products, focusing on regular and timely delivery of value
  • You will drive estimation, planning, tracking, reporting, risk identification and management
  • You will be working in a highly technical modern software development environment, and facilitating technical discussions
  • You will serve as a counterpart and primary point of contact to the vendor’s Project Manager and delivery team and will orchestrate across ResMed business and IT teams
  • You will be collaborating with multiple teams, vendors and stakeholders and reporting on plans, proposals, and project status to stakeholders
  • As an agile coach you will manage and optimize the flow of work through the principles of agility, facilitate estimation and planning sessions and other agile activities, and requirements gathering and analysis
  • You will be involved with all requirements gathering sessions, assist with coordination of necessary SMEs, and document product and business requirements to meet project objectives
  • Participate in technical design sessions; develop technical solution documentation aligned with the business objectives
  • Work with Product Managers/Owners, stakeholders and Program Managers to ensure alignment with commitments to the businesses and across teams
  • Be accountable for escalating and ensuring resolution to program issues to stakeholders, dealing with resource constraints, and managing timing challenges and syncing dependencies across teams
  • Accept and manage changing priorities and address issues quickly and professionally
  • You will be comfortable planning in an ambiguous environment, and able to assist the teams in managing and reducing ambiguity
  • Manage software release activities and documentation, including coordination with all applicable stakeholders, in a regulated environment
  • Manage and communicate the implementation of significant changes to planning objectives, schedule, and product configuration to internal and external stakeholders
  • Establish and regularly review key team metrics including resourcing, and performance trends
  • Ensure the implementation of management systems within your area of responsibility
  • Responsible in the knowledge transfer and system transition activities for Production Support team members


We are located in Los Angeles, Tacoma, Phoenix, and Denver. But you can get sh*t done from anywhere. We’ll set you up with a dope laptop, 120VC #GSD swag, a monthly cell phone/data stipend, and a generous Grubhub meal delivery account.


  • Empowered and entrusted to lead the status go.
  • A purpose-driven, yet playful culture with a great deal of autonomy, and opportunities for perfecting your craft.
  • Company-sponsored health benefit plans across Medical, Dental, and Vision
  • Paid holidays time, and unlimited PTO, and sick time
  • Company-matched retirement plans
  • Access to 120 TLA workshops including the 14-week, online Transformational Leadership Program worth $2,500 and 47 PDU’s from the Project Management Institute.


About us

120VC is a Transformational Leadership Consultancy on a mission to enable leaders and teams who can move people, organizations, and the world into what’s new and next; the Status Go.

We are in the business of helping people lead and respond to change—with efficiency, agility, and humanity. We offer consulting, training, and content specializing in project and product leadership that Gets Sh*t Done #GSD. 120VC is a recognized leader with a 21-year track record of helping Fortune 500 organizations achieve true business agility. 


120VC is committed to a policy of equal employment opportunity for applicants and employees. Employment decisions and practices will comply with all applicable laws prohibiting discrimination in employment, including Title VII of the Civil Rights Act of 1964, the age discrimination in employment act of 1967, the Americans with Disabilities Act of 1990, the Immigration & Nationality Act, and any applicable state or federal laws.

This policy applies to all employment terms and conditions including hiring, compensation decisions, benefits, discipline, training, promotions, transfers, and terminations.

Any employee or candidate for employment with questions or concerns about any type of discrimination in the workplace, or in the hiring process, should bring these issues to the attention of the 120VC Human Resources Department at 818-842-8041 – – 120VC 11601 Wilshire Blvd. 5th Floor Los Angeles, California, 90025.. Employees and/or candidates for employment can raise concerns, report problems, or make complaints without fear of reprisal. Any 120VC employee found to be engaging in any type of unlawful discrimination will be subject to disciplinary action, up to and including termination of employment.

The employment-related provisions of the Americans With Disabilities Act (ADA), as well as the California Fair Employment & Housing Act (FEHA), apply to all employees and job applicants seeking employment with Company. The Company will attempt to provide reasonable accommodation for known physical or mental limitations if a job applicant or employee is otherwise qualified unless undue hardship to the Company would result.

An applicant or employee who requires accommodation in order to perform the essential functions of the job should inform 120VC, and request such an accommodation. 120VC will then engage in a timely, interactive process with the applicant or employee to determine effective reasonable accommodations, if any, in response to a request for reasonable accommodation by an applicant or employee with a known physical or mental disability, or medical condition.