If you have a question, feedback, or a concern with an order placed, please contact us info@120vc.com

We partner with Printful and our merch products are made to order.  They source globally the best brands available and are printed at regional fulfillment shops.

At this time we do not.  Sorry, we’re not Amazon. We partner with Printful and our merch products are made to order.  It takes 2–7 business days to create a product and fulfill an order. Once an order is fulfilled and shipped, it’s delivered to the end address.

See the final shipping costs during checkout, expect $3.99 per item and $1.25 per additional item.

Typically 6-14 business days to delivery. Shipping time depends on product availability and delivery destination. 

We partner with Printful and our merch products are made to order.   It takes 2–7 business days to create a product and fulfill an order. 

These shipping times are estimates, not guarantees. 

Printful ships globally, but there are some countries we can’t deliver to due to legal or shipping carrier restrictions.

If you have received a misprinted/damaged/defective product or are not satisfied with your product please contact us info@120vc.com ASAP to start a return claim.

Any claims for misprinted/damaged/defective items must be submitted within 2 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).

Unclaimed - Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment (if and as applicable).

We do not accept returns of sealed goods, such as but not limited to face masks, which are not suitable for return due to health or hygiene reasons. You hereby agree that any returned orders with face masks won’t be available for reshipping and will be disposed of.

Notification for EU consumers: According to Article 16(c) and (e) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for:

1. the supply of goods that are made to the consumer's specifications or are clearly personalized;
2. sealed goods which were unsealed after delivery and thus aren't suitable for return due to health protection or hygiene reasons,

therefore 120VC/Printful reserves rights to refuse returns at its sole discretion.

This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.