Everybody, say it together: “Great leaders hold their employees … .” If you said “accountable” you’re dead wrong. And I don’t blame you. It’s a common, and destructive, misconception that hits at the core of human nature. But if you want your team members to succeed, you have to stop holding them accountable.

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Turnover is wrecking businesses. According to the Bureau of Labor Statistics, people are quitting at the fastest rate since 2001. Churn within a project management team is especially brutal. When your project manager gives two weeks’ notice, it can stop the project—cost a ton of time and money, seriously impact customer satisfaction, and disrupt your…

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Most organizations understand project managers are at the center of a project’s success. But poor project managers are crippling entire organizations. A poor project manager is a single point of failure on any project. However, from that punctured point, failure trickles, flows, and floods through the whole organization. It’s all part of a scary pattern;…

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